Privacy policy

Business Name: I M Oils T/A Castrol Classic Online
Email: info@castrolclassic.co.za
Website: https://castrolclassic.co.za
Mobile Number: +27 79 744 0031
Address: 35 Gordon Road, Hout Bay, Cape Town, 7806, Western Cape, South Africa

This Privacy Policy (together with the Terms of Use and any other documents referred to in it) describes how I M Oils T/A Castrol Classic Online ("Castrol Classic Online") treats personal information that it receives through your use of the Website.

By accessing and browsing the Website and/or using any of the services, you consent to the collection, use, disclosure, storage, and processing of your information in accordance with this Privacy Policy.

Please read the following carefully to understand Castrol Classic Online views and practices regarding your personal information and how we will treat it.

Information That May Be Collected

We may collect personal information that you provide by filling in any forms on the Website or reporting a problem with the Website. If you contact Castrol Classic Online, we may keep a record of that correspondence.

Details of your visits to the Website may be collected to analyze trends, monitor user traffic, and gather statistical information.

Use of Information

Castrol Classic Online collects personal information about you through your use of the services and the Website, including information relating to your use of the Website and the content you access.

Castrol Classic Online uses information held about you in the following ways:

  • To verify your identity.
  • To enforce or apply the Terms of Use and/or the Terms and Conditions.
  • To protect the rights, property, or safety of Castrol Classic Online, other users, or others.
  • For internal research purposes.
  • For promoting and marketing services to you.
  • To ensure that content from the Website is presented in the most effective manner for you and your computer.
  • To allow you to participate in interactive features of the Website, should you choose to do so.
  • To notify you about changes to the Website.
  • To provide you with any services.
  • For the purpose of warranty registration.
  • To deal with requests, complaints, and other customer activities.
  • To provide you with technical support.
  • For any other use that you authorize.
  • Non-personal data is collected for reporting about usability, performance, and effectiveness of the Website. It is used to improve the customer experience, usability, and Website content.

Disclosure of Information

Castrol Classic Online will not sell, rent, or lease your personal information to any other party unless you have given permission to do so.

We may also disclose your personal information when we believe it is appropriate for legal compliance and law enforcement, to facilitate court proceedings, to enforce or apply our Terms of Use, or to protect the rights, property, or safety of Castrol Classic Online, users, or others.

Storage of Information

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Linked Websites

The Website may contain links to other sites. Please be aware that Castrol Classic Online is not responsible for the privacy practices of such other sites. We encourage you to read the privacy policy of every website that collects personally identifiable information.

Cookies Policy

Castrol Classic Online may use cookies to track user traffic patterns. A cookie is a small data file that certain websites write to your hard drive when you visit them. The only personal information a cookie can contain is information you supply yourself. A cookie cannot read data from your hard disk or cookie files created by other websites. We do not correlate this information with data about individual users, nor do we share this information or sell it to any third party. We only use cookies to tailor the visitor’s experience to the Castrol Classic Online website.

Your Rights

You have the right to ask Castrol Classic Online not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

Access to Information

The Protection of Personal Information (Act) (POPIA) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a reasonable fee to meet Castrol Classic Online costs in providing you with details of the information we hold about you.

Changes to Privacy Policy

The content of this Privacy Policy may be updated from time to time, so we suggest that you return to the Website regularly and carefully read the information provided.